Front Desk

An AI receptionist that answers every call and books the job.

It answers every call, says it's your AI assistant, books straight to your calendar, and texts back anyone you miss. The same way your best front-desk person would — just never off the clock.

At a glance

The Front Desk is the heart of your Book-the-Job system. ClientCue's Front Desk is an AI receptionist that answers your existing business line in seconds, 24/7, tells the caller it's an AI assistant, asks the qualifying questions, books the appointment onto your calendar, and texts back anyone you miss — for calls, texts, and website chat. It's set up and tuned by a team you can meet in Freehold, NJ.

No contract · Cancel anytime · Your number stays the same

30-day pilot. Setup waived for New Jersey businesses. If it doesn't book you a job in 30 days, we refund your first month.

On a real call

What happens when someone calls?

  1. 1. It answers immediately — no hold music, no voicemail, any time of day or night.
  2. 2. It discloses it's an AI assistant, then asks the same qualifying questions your team would: what's the issue, where, and when works.
  3. 3. It books the appointment directly onto your calendar, or texts back instantly if the call is missed.
  4. 4. It requests a review automatically after the job is done.
9:14 pm · Tuesday
Illustration
Hi, thanks for calling — you've reached our AI assistant. What's going on with your system?
My AC stopped cooling and it's still 85 in the house.
I can get a technician out first thing. Is tomorrow 8–10am at your address on file okay?
Yes, that works.
✓ Booked — tomorrow, 8:00–10:00am
Sample call flow — illustrative, not a recorded call.
When it can't handle the call

What happens on the calls it isn't built for?

It's scoped to answering, qualifying, and booking. A question it doesn't have the answer to, a caller who wants a person, or anything that sounds like an emergency follows the same three steps.

  1. 1

    It says so, and takes the message

    No guessing, no improvised advice. It tells the caller a person will follow up and takes what it needs to.

  2. 2

    It texts the caller

    A confirmation that the message is with your team, so they aren't left wondering whether anyone heard them.

  3. 3

    It flags your team, right away

    The call, the transcript, and why it handed off land with a person — the same minute, not the next morning.

FAQ

AI disclosure and how calls work

Does the AI tell callers it's an AI?

Yes. Every call starts with a clear disclosure that the caller is speaking with an AI assistant, not a human — this is a compliance requirement, not an option we turn off.

What happens if the AI can't handle a request?

The AI is scoped to answering, qualifying, and booking. Anything outside that gets flagged for your team to follow up on directly — nothing gets silently dropped.

Does this replace my team, or work alongside them?

It's built to catch what your team can't get to — after-hours calls, calls during a job, and the seconds right after someone hangs up without leaving a voicemail.

Do you keep call recordings for compliance?

Calls are handled in line with applicable consent and recording requirements for your state. If you have specific compliance questions, ask us before going live.

What it is

An AI receptionist that does what an answering service can't: book the job

A live answering service takes a message and hands it to you in the morning. An AI receptionist answers the call in seconds, asks the qualifying questions, and books the appointment while the caller is still on the line — then texts them a confirmation. ClientCue does that for calls, texts, and website chat, on the number you already have.

It works for any business that lives on its phone. Home service companies and fitness studios each have their own page, with the call script and the numbers for that trade.

What's included

Everything in the Core tier

  • AI voice receptionist, inbound calls
  • Missed-call text-backGoes only to people who have agreed to hear from you by text. Someone who just called your business number gets a reply about that call; anything beyond that reply needs their opt-in first. Plain words in our SMS policy.
  • Website chat widget
  • Automatic review requests
  • Monthly call and booking report
  • Integrates with your existing number
Free

Find out what callers hear after hours.

We call your business, check your Google profile and website, and send you a 5-minute video on what to fix first.

No contract · Cancel anytime · Your number stays the same

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